Outlook Mac App Not Showing Green Status In Email Header

meetingyellow
3 min readNov 5, 2021

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The post explains several methods to resolve Mac Outlook not syncing with Exchange Server. So, keep reading till the end of the write-up. Workaround Solution to Fix Mac Outlook Not Syncing With Exchange Server. The database for Outlook profile has been corrupted and there are chances that you have to build a new Outlook profile in Mac Outlook 2011. In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a ‘No Results’ message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Mar 06, 2019 These instructions are for Outlook 2010 and below or Outlook 2013 and newer when you have a separate pst file for calendar and contacts, in addition to the IMAP data file. Use the instructions in the next section when you use only the IMAP account and use the ‘this computer only’ folder for Calendar and Contacts.

When I use Outlook on the Web (OWA), and then hover with my mouse over a message, the following Quick Action icons become visible;

  • Delete
  • Mark as Read/Unread
  • Flag
  • Pin

I sometimes have a bit of a “trigger finger” and worry that I might hit the Delete icon by mistake. Also, as Outlook on the Desktop doesn’t support the Pin feature, I don’t use that either.

Can I somehow disable some of these Quick Action icons and assign other commands to them like Archive or Move?

The Quick Actions icons that appear when hovering on an email in Outlook on the Web (OWA) can help you to triage your emails more quickly but can also work against you when you hit the wrong command.

You can indeed disable them if you don’t want to use them or customize them so they perform another action (although your choice is very limited).

Outlook Mac App Not Showing Green Status In Email Header 2017

When hovering on a message in Outlook on the Web, the Quick Actions will become available above the time/date of a message.

Layout Options

Outlook Mac App Not Showing Green Status In Email Header 2016

To disable or alter the action for any of the Quick Actions, you can do so in the Layout section of the Options page;

  1. Click on the Gear icon in the top right corner (left from your own profile image).
  2. Open the Options page:
  • Outlook on the Web (OWA) for Office 365
    My app settings-> Mail
  • Outlook on the Web (OWA) for Exchange 2016
    Options
  • Outlook.com
    Options
  1. In the Options’ Navigation Pane on the left choose:
    Mail-> Layout-> Quick actions
  2. You can also use this direct link for Office 365 or this direct link for Outlook.com to get to the Quick actions Options page.
  3. You’ll now see a preview of your current Quick Actions with below that, 4 dropdown lists with commands to choose from. You can set them to any of the following;
  • Delete
  • Mark as read or unread
  • Flag
  • Archive
  • Move to Folder
  • Pin
  • Nothing
  1. Once you selected the 4 commands you want to show up or not show up, press the Save button at the top.
  2. Press the Back button or Options header at the top of the Navigation Pane to return to your Mailbox.

Now when you hover on your email, you should see the commands you have picked or no command when you’ve selected “Nothing”.

Outlook.com BETA (new layout)

When you are using Outlook.com and have selected the option “Try the beta”, the instructions as mentioned above will not work for you.

Currently, the new Options dialog isn’t yet complete in the BETA and will be extended over time.

To make sure they don’t “forget” to implement this, you can post it as a feature request on the official Outlook.com beta feedback page on UserVoice.

Two similar requests already exist, which you can vote for as well;

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